Hi there! Being here means you've chosen to make your health a priority. With the Allie app, you get to work with a Care Team of licensed clinical educators to monitor your health and help you achieve your health goals. Below is a list of topics covered in this guide. Select a topic to instantly scroll to it.
Installing Allie
On your Android mobile phone, you can install Allie by tapping on the link to Allie in the Google Play Store you received, searching for "Allie Wellness" in the Google Play Store, or use this link to find the Allie application:
https://play.google.com/store/apps/details?id=com.codexhealth.allie&hl=en_US&gl=US&pli=1
Click on the "Install" button to download and install the app on your phone.
After installing Allie, you will have the option to sign up using your Google account or email address.
Creating an Allie account
Once Allie is installed, tap on the app icon to open the app. You will be brought to a screen that asks how you want to sign up. Allie does not use passwords, so you can:
Create an Account via Google
Creating an account with Google is easy.
a. Tap the [Sign in with Google] option.
b. In the screen that follows, you will be prompted to choose which Google account you wish to use to create your profile. If multiple Google accounts are shown, ensure you select the one you wish to use to create your Allie profile.
c. If you're not already signed into your Google account, you will be prompted to enter the password for your Google Account (it may be saved in your phone's settings as well), then tap [Next]. Once done, you will be redirected to the Allie app to continue with your onboarding.
Create an Account with Your Email Address
a. If you choose to create an account with an email address, tap the [Sign in with email] option. On the following screen, enter your email and tap [Log In].
b. You will instantly receive an email with a link to log in. Tap on the "Sign in to Codex Health, Inc Allie App" link to continue. This will bring you back to the Allie app to continue account creation.
Please note: Allie does not use passwords, so if you are logged out, you'll receive another link to access Allie in the future.
Setting Up Allie
Now that you have successfully created an account using Google or your email, let's go ahead and take you through the onboarding with Allie, our virtual care assistant. In the screens that follow, Allie will welcome you to the Allie app and guide you through the onboarding in a conversational manner. We recommend taking time to read through all the messages from Allie to ensure you understand what's required from you for a smooth onboarding.
1. After going through the initial messages from Allie, you will be prompted to review a short disclaimer. Once you've done this, tap on the [I Understand] button to continue.
2. Allie's next message will prompt you to create a profile. Tap on the [Create My Profile] button to continue. For profile creation, you will be required to go through three steps. These steps are outlined below.
3. To complete your profile, please fill in the requested information in the fields provided. This includes your name, basic health information, and mailing address. Your email address will be pre-filled based on the email address you used to create your account.
4. Once you have entered all of your information, please take a moment to review all the information you've provided. If everything is correct, tap the [Save My Profile] button to create your Allie profile.
5. Once your profile is created, a "Profile complete" confirmation is shown. If you want to further edit the information, tap the [Edit Profile] button and follow the guidelines outlined above.
6. With your profile created, Allie will prompt you to select the primary reason your doctor referred you to Allie. Tap on any one of [Diabetes], [Hypertension] or [Weight Management] to continue. We understand you might have a secondary reason you would also like to select. No worries, you will be able to discuss this later with the Codex Clinical Team.
7. On the next screen, you will select your Health Care Provider (HCP). Some HCPs require you to log into your Patient Portal. If your HCP requires this, you will need to enter your email and password for the portal. If you have forgotten your password, you can reset it and follow the instructions from your patient portal.
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8. When finished with HCP selection, you'll be brought back to Allie and see a page indicating you're all set to start using the Allie app.
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Updating the Allie App
Turning on App Updates
Setting up Auto-Updates for the Allie application will make sure that you are using the most recent version at all times. This is strongly recommended so you do not have to manually update as new versions may be released frequently.
1. Open up Google Play, tap your icon in the top right, and select [Manage apps & devices].
2. Now choose the [Manage] option - by default this will show you the most recently updated applications. If you don't see the "Allie - your wellness app" option, tap the lines next to [Recently Updated] to change the order.
3. In the pop-up, choose to sort by [Name].
4. Now tap the three dots in the top right corner.
5. This will display a few options. If the [Enable auto update] box is not checked, tap it, and the box will be checked and the pop-up will close.
The application will now automatically update whenever a new version is available, ensuring that you are always using the most recent version!
Updating Allie Manually
If you checked [Enable auto update], the Allie application should update when a new version is available. You can check this by opening Allie in the Google Play store. If a new version is available, you will see an [Update] option.
Tap "Update" to update to the newest available version. You can see a list of release notes and dates here.
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