Connecting the Contour Blood Glucose Monitor to Allie on iOS

Background

Allie features Bluetooth integration with the Contour Next One Blood Glucose Monitor. This guide provides best practices to ensure seamless transfer of blood glucose data from the monitor to the iOS application.

In order to pair the device, please make sure you have done the following during the installation process, completing all of the following:

    • Given Allie access to Bluetooth
    • Allowed Notifications from Allie
    • Turned Bluetooth ON for your phone

Note: If you have previously used the Contour Next One application, you will also need to delete that application from your phone. Then go to your Bluetooth settings and "Forget" the previously connected device. We also recommend restarting your phone before proceeding with the pairing.

For best results, we recommend making sure that you are using the most recent versions of Allie and that your phone's operating system is up to date. More information on checking your settings/updating Allie can be found here.

You will also need to make sure you see an option for "Glucose Levels" in Allie. If you do not see this option, please with your technician or Healthcare Provider to make sure that have set you up correctly
7-ios-glucosetask.png

 

Pairing Contour BGM with Allie App

  1. To get started, please make sure the Contour Blood Glucose Meter is turned off. If it is on, hold the button down until it beeps and the screen goes blank.
  2. Go to the menu in Allie (this is accessed by tapping the three lines at the bottom-right corner)
  3. Select "Connected Devices"
    8-ios-connected1.png
  4. Under "Blood Glucose Meter", you should see the text "Unknown"
    9-glucose1.png
  5. Tap the text for "Contour". This will take you to Step 1 - Make sure your meter is off and keep it near your mobile device.
    10-contour-step1.png

  6. Tap "Continue" to be brought to Step 2 - Press and hold the center button for 6 seconds until you see the blinking Bluetooth symbol. A blue light should blink when you are in pairing mode.

    Go ahead and press/hold the button on your Contour until it looks like this image:
    contourbgm-pairingmode.jpg
  7. When you see the blue light on the Contour, the "Start Pairing" option should now be available in Allie. Tap "Start Pairing"
    11-contour-step2-start.png

  8. You should now see a notification on your phone for a "Bluetooth Pairing Request". Tap the "Pair" option
    12-accept-pair.png

  9. You should now see the "Success" screen in Allie. Tap "Done" to leave the pairing process.
    13-success.png

This will return you to the "Connected Devices" screen. You should now see more details underneath "Blood Glucose Meter". The Meter may also appear "Connected" at this point.
14-contour-connected.png

Uploading Blood Glucose Readings to Allie

Now that the Contour is paired to Allie, your future readings will be automatically sent to Allie. They will then be visible for your healthcare provider.

To upload a reading:

  1. Make sure that you have Allie open
  2. Insert a strip into the Contour. You should then see this screen indicating it is waiting for you to take a reading:
    Contour-Ready-for-sample.jpg
    If you do not see this screen when inserting a strip, please make sure your Contour is connected per the instructions above
  3. Apply blood/control solution to edge of strip. Try to use a single drop and make sure it is applied to the edge as best you can
    1. If the device beeps and shows you this image, it needs more blood/control solution to take a reading
      Contour-more-liquid-needed.jpg
  4. If the device is starting to take a reading, it will beep and show you a countdown
    contour-countdown-reading.jpg

  5. Your current Blood Glucose will then be displayed on the Contour screen
    15-contour-reading.jpg

  6. This reading should then be visible in Allie shortly afterwards (it may take up to a minute for it to display). Once it is visible in Allie, it should be available to your healthcare provider soon.
    16-readings-allie.png

If you have multiple readings for the day, the most recent readings will display near the top.

For general troubleshooting, please see here

You can also see this section on troubleshooting specific issues with the Contour blood glucose monitor.

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