Allie iOS Installation Guide

Installing Allie

1. Install Allie Wellness from the App Store

On your Apple device, open the App Store (which should be installed by default) and click on the magnifying glass icon to Search for Allie Wellness.

Alternatively, click on this link from your Apple device: https://apps.apple.com/us/app/allie-your-wellness-app/id1553634187 

Tap Install to download the application and install

Group_1005.png

If prompted, sign into your Apple account to authorize the download. For Apple ID troubleshooting, visit Apple's Troubleshooting and Support page.

2. Create an account with Allie

After installing Allie, you will have the option to sign up using your Apple ID, Google account, or email address.

1-allie-signup.png

If you choose to create an account with an email address, enter your email and tap "Sign up".

2-signup-withemail.png

You will then receive an email with a login link so you can verify your email address.

3-loginlink.png

Please note that Allie does not use passwords, so if you are logged out, you'll receive another link to access Allie in the future.

Next, fill out your profile with name, date of birth, height, weight, and gender. You can edit this information later in Allie as needed.

4-profile.png

Now you will need to "Activate" Apple Health, which is necessary to send date into Allie.

5-activate-health.png

Choose the option to "Turn On All" and then tap "Allow".

6-healthsettings.PNG

You can now continue with linking your account. If at any point you are prompted to allow "Notifications" or "Bluetooth", select "Allow". 

11-bluetooth.PNG          10-notifications.PNG

Connecting Allie to your Healthcare Provider

Connecting your Healthcare Provider to Allie is necessary for your physicians and care coordinators to set up your Care Plan and monitor your health. Choose "Connect" from the prompt.

7-connect-healthcare1.png

Choose your Healthcare Provider from the list:

8-uch-connect.png

You will then need to agree to our terms of service and then enter your provider credentials to sign into your account.

Once you have finished, your Healthcare Provider will need to set up your Care Plan tasks. After they have done so, refresh the "Today" screen to see your assigned Tasks.

9-assigned-tasks.png

Turning on App Update

By enabling App Update, your Allie application will be updated automatically to new versions when they are released. With an iPhone, you can turn on auto-updates for all applications by taking the following steps:

  1. Go to the Settings application on your iPhone
  2. Scroll down and tap App Store
    ios-auto-update1.png
  3. Under Automatic Downloads, toggle App Updates on
    ios-auto-update2.png
  4. Your Allie app will now automatically update, keeping you using the most recent version of Allie!

Updating Allie Manually

There can sometimes be a slight delay between when a new version of Allie is released, and when your phone will update to that version. You can force an update to the newest version at any time in the following method:

  1. Open up the App Store
  2. Tap your profile icon at the top right
  3. Scroll down to the "Upcoming Automatic Updates" section
  4. If Allie is an option, select "Update" to force the application to update
    ios-manual-update.png

If Allie is NOT an option, you are likely on the most up-to-date version available. You can see a list of release notes and dates here.

Setting up your Bluetooth devices

Contour Blood Glucose Meter

Weight Scale

Blood Pressure Monitor

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Have more questions?
Submit a request