Appointment scheduling on Allie ensures you are able to connect with the Codex Clinical Team when needed. We've also made appointments flexible and convenient so you are able to join, reschedule and cancel appointments all within the Allie app.
Schedule an Appointment
1. To schedule an appointment, start by tapping on the [Appointment Button] - the calendar icon at the top right of the screen. This opens the Appointments screen.
2. On the Appointments screen, tap on the [Schedule Appointment] button. On the screen that follows, you will choose your preferred appointment slot and confirm your profile information.
3. To choose an appointment slot, tap on your preferred time under your preferred weekday. To see more available appointment days, tap the [More Times] button.
4. Your selected time slot will be highlighted as shown below. Tap the [Continue] button to confirm your selected time slot. This takes you to check and confirm your information.
5. Check that your name, phone number and email are correct. Then tap on the [Complete Appointment] button.
6. Your appointment is scheduled! A email will be sent to your registered email. Tap the [Done] button to go back to the appointments screen. Optionally, you can add the appointment to either your iCal, Outlook or Google calendar.
7. Your scheduled appointment immediately appears on the appointment screen.
8. Once an appointment is scheduled, a numbered badge appears on the [Appointment] button - the calendar icon. The number on the badge indicates the number of upcoming appointments. In this case, it reads 1 because you have a single upcoming appointment.
Join an Appointment
1. To join an appointment, start by tapping on the [Appointment Button] - the calendar icon at the top right of the screen. This opens the Appointments screen.
2. Tap on the [Join Call] button to join a call. This opens the meeting app on your phone. If none is installed, you will be prompted to install it. Follow the prompts to complete the installation.
Reschedule an Appointment
1. To reschedule an appointment, start by tapping on the [Appointment Button] - the calendar icon at the top right of the screen. This opens the Appointments screen.
2. Tap on the [Edit] button - the pen icon highlighted below.
3. Tap on the [Reschedule] button to go to the "Reschedule Appointment" screen.
4. Choose your preferred appointment slot by tapping on a time slot under your preferred day. This highlights your chosen time. Tap [More Times] to see future slots and move your appointment forward. Tap [Previous] to see slots before your current appointment time.
5. Tap the highlighed [Reschedule] button to confirm the appointment.
6. Upon seeing the appointment confirmation prompt, tap [Done] to return to the Appointments screen.
7. The rescheduled appointment replaces the previous appointment.
Cancel an Appointment
1. To cancel an appointment, start by tapping on the [Appointment Button] - the calendar icon at the top right of the screen. This opens the Appointments screen.
2. Tap on the [Edit] button - the pen icon highlighted below.
3. Tap on the [Cancel] button.
4. Tap the [Yes, Cancel Appointment] button to proceed with cancelling your appointment. If you're on this screen and don't want to proceed with cancelling the appointment, tap [No, Don't Cancel] button to keep the appointment.
5. Upon seeing the appointment cancellation message, tap [Done] to return to the Appointments screen. Alternatively, you can proceed to booking another appointment by selecting your preferred appointment day and time right on this screen.
Comments
0 comments