Cost & Insurance Coverage for the Codex Virtual Program

đź’°We understand that cost is a key consideration when starting a new health program. This article will help answer common questions like:


🏥 Is the Program Covered by Insurance?

In many cases, yes — the Codex Virtual Program is typically covered by insurance, including Medicare and most commercial insurance plans. However, because we work across multiple states and insurance plans, coverage and out-of-pocket costs may vary based on your:

  • Insurance provider
     
  • Specific plan
     
  • State of residence
     

✅ What’s Usually Covered

Most patients pay little to nothing out of pocket. If you have commercial insurance, it may even cover the program before you meet your deductible.

This often includes:

  • đź’ˇ Use of the Codex app
     
  • 🩺 Telehealth visits with lifestyle coaches
     
  • 📦 Devices such as blood pressure cuffs, glucometers with your first month* of glucose test strips, and weight scales
     

If you have Medicare without a supplemental, you will have a 20% copay

If you have Medicare & a supplement plan, the program is covered at no cost to you!

*After your first month, ongoing test strips must be obtained by the patient. 


đź’¬ What Happens If I Do Have a Cost?

If it turns out your insurance does not cover the program, or if there’s a copay involved, you have options:

  1. Continue if you're comfortable with the monthly cost
    – If you’re okay with the out-of-pocket expense, you’re welcome to stay enrolled.
     
  2. Ask about self-pay options
    – Some healthcare providers offer discounted self-pay options. Contact us for more information.
     
  3. Financial hardship support
    – We may be able to connect you with a financial assistance team at your organization to cover the monthly cost. Contact us to explore this option.
     
  4. Unenroll from the program
    – If you decide not to continue, Codex will cover the cost of your bill.
     

đź§ľ Want to Check with Your Insurance?

You’re welcome to contact your insurance provider directly to ask about coverage. Here's what to tell them:

“I’m participating in a remote patient monitoring program through my doctor and would like to understand if it’s covered under my plan.”

⚠️ Note: Your insurer may not recognize the name "Codex Health" — and that’s okay. Billing is usually submitted under your doctor’s office, not directly by Codex.

You can also give your insurer these billing codes we often use:

  • 99445
  • 99453
  • 99454
  • 99457
  • 99458-1
  • 99458-2
  • 99470
     

📌 Not all codes are billed every month — and some are only billed once.


📞 Still Have Questions?

We’re here to help! Contact us at support@codexhealth.com or +1 (650) 449-6616

 

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